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Serendipity Enterprising Solutions

Community solutions to community issues...

SES Directors Profiles

For associates,

Andy Silsby

Voluntary Sector
Training and Development - 1983 - 91 PACT Brighton. Responsible for developing Hangleton Community Project, Community Work Placement Unit, Workout employment project for mental health service users, Stopover project for single homeless women, Alchemist Scrap Store. Devising and delivering training in range of topics including: Community Work Skills, Working with Volunteers, Community Action, Team Building, Training for Trainers, Fundraising. Additionally responsible for staff, funding, and project management.

Statutory Sector.
Assistant Chief Officer - 1991 - 98* Surrey Probation Service.
Responsibilities for: Partnership and Grant Aiding, Employment and Accommodation for offenders, Crime Prevention, Mentally Disordered Offenders, Training, Youth Justice, Community Service, Family Court Welfare, Income Generation.
Specialist advisor for: HMIP Thematic Report on Partnership, Social Service Inspectorate Report on Mentally Disordered Offenders (Croydon).

Voluntary Sector
Director - 1997*-2000 Surrey Springboard.
Involved in the design and establishment of a new specialist charity promoting crime prevention through assistance in employment, accommodation and leisure services to offenders and similarly excluded groups. Devised an integrated approach that was demonstrated to be effective in reducing re-offending, via three year Home Office funded evaluation carried out by the University of the South Bank.  Attracted New Deal contracts for delivery in Surrey and Sussex, including a partner in the award winning ECOACTIF consortium.  Established the first Social Firm for offenders trading in re-cycling.  Involved in the attraction of funding from charitable trusts, corporate donors, Europe (four different sources) and NLCB in addition to developing trading income.  Established a reputation for innovative, successful work throughout the country and Europe.  Led the organisation from 8 employees to over 40 within three years and increased its income to £1.8 mil in year three.
B.Ed (Sociology). MA (Social Policy).
CCETSW Fieldwork Practice Teacher.
Cert.: Cranfield School of Management - "Managing through Change in the Public Sector"
Business Link: accredited in Professional Competence for Business Advisory Services (SFEDI)

Community Involvement
Sussex Magistrate (Brighton and Lewes)
Trustee of National Council for Social Concern (small grant making charity)
Company Secretary Honeycroft (Voluntary Sector Inclusive Children’s Centre in Hove)

Graham Allen

International Experience
Statutory and Voluntary Sector Partnership Scoping – Bosnia, 2002: Voluntary and Statutory Sector Partnership Training Project including Participatory Appraisal, Business Planning, Fundraising and Marketing – Slovakia 2002; Voluntary and Community Sector Volunteer Development and Management Training – Bulgaria – 2001; Plus  assignments in Ukraine,  Czech Republic; in contracts with  the European Institute of Social Services, University of Kent.

Training Experience
Qualified (CIPD Certificate in Training) and experienced trainer working with voluntary, community sector, public sector and mixed partnership groups in the UK and Central and Eastern Europe.
Approved trainer and consultant status with, amongst others:  NACVS; DFID, Working Together Project. Training Commissions carried out with a wide range of voluntary and community sector umbrella support agencies including CVS’s , voluntary forums and Enterprise Development Agencies.

Voluntary and Community Sector Experience
Publicity Officer , Action Research ( national medical research charity ) 1989
Marketing Officer , Action Research 1990
Marketing Manager , Action Research 1992-1994
Independent Voluntary and community sector consultancy: 1994 –
Statutory Sector and Partnership working
Press and Publicity Officer , Cardiff City Council – 1987-8
Press Officer and Marketing Officer, Mid Sussex District Council – 1988-9
Graduate , Brighton/Hove Common Purpose Programme – 1995
Many statutory sector and partnership consultancy commissions including: Planning and initial facilitation of Lewes District LSP, Many mediation and facilitation exercises involving a range of partnership organisations in UK and Central and Eastern Europe; Workshop facilitator at many partnership meetings. Consultancy partnership with Andy Silsby et al as “Serendipity “ .


B.A ( Hons) University of Wales , Swansea - 1984
Dip M ( Chartered Institute of Marketing Post-graduate Diploma ) 1989
CIPD Certificate in Training Practice – Chartered Institute of Personnel and Development – 2002
Certificate in Managing Voluntary Organisations – Sussex University – 1997
Graduate , Common Purpose Management Education Programme , Brighton and Hove , 1995
Member of Institute of Fundraising ( M Inst F ) since  1991 …

Tony Silsby

Has over 15 years experience as a Senior Corporate Manager in the private sector and as a Company Director. Specialising in the management, training and development of staff in many blue chip companies such as 3M and Logitech.
Experienced Commercial Manager within the SME marketplace, with responsibility for market analysis, forecasting  trends and strategy devising  and implementation.
This understanding of private sector needs and motivators combined with a history as a youth worker for Local Authorities on a range of youth and community projects provides a facility for cross sector partnership working.
Currently working as a Community Development Worker delivering Local Strategic Partnership strategies to a number of communities via a range of projects such as environmental issues, crime reduction, and youth motorcycling.


Serendipity has a range of specialist Associate Consultants that it employs to provide additional skills to the staff team.

Associate Consultants.

Barry Silsby –Education. A primary headteacher in Tower Hamlets and then Surrey prior to becoming a freelance educational advisor in 2001. Currently works with Croydon and East Sussex Education authorities as a School Improvement Partner, and has been an associate link inspector for 22 primary schools in Croydon. Is registered with Ofsted as an accredited inspector.

Liam Mandville – Web design and hosting. Local Authority approved web design and development company ( & SecureHotel) specialising in working with community and voluntary sector clients for both design and hosting. Concentrates on simple basic site construction that is easy to access and understand.

Les Hossack (lhconsultancy) – Crime prevention and Community Safety Les has 17 years of experience with the Probation as a Community Service Manager, and then moved to the voluntary sector supporting social enterprise amongst long-term offenders. More recently a Senior Consultant for Crime Concern managing their Breaking Barriers and Safer Schools Partnerships. He is now a freelance consultant with detailed knowledge of community safety, crime prevention and youth offending.

Maxine Silsby.- Hospitality and Leisure. Extensive knowledge of the catering and hotel industry, specialising in food and beverage she has held all senior management positions through to General Manager. Having gained most of her experience in independent exclusive hotels Maxine is now operating as a specialist consultant and has spread her skills to supporting the voluntary and community sector.

Natasha Silsby - the Arts and the Arts in Education. Having gained a first class honours degree in the Performing Arts Natasha worked extensively in the Community Arts field being responsible for projects relating to diverse groups such as long-term offenders, disenfranchised young people, and the elderly. For the last four years she has been Programme Manager for the Arts Council’s Creative Partnerships in London North.


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